What are NeuCoins and how to earn them?NeuCoins is the universal reward currency of Tata Neu and it's associated partner brands. You can earn and use NeuCoins on Tata Neu & it's partner brands. You can earn NeuCoins and use them while shopping, making hotel & flight bookings, ordering food, and so much more. 1 NeuCoin = ₹1You will earn NeuCoins as per the table belowBrandMembership/Badge/CategoryTransactions via Brand website or storeTransactions via Tata NeuTransactions via third party websitesIneligible productsYou won’t get NeuCoins if you pay withAirAsia IndiaAviator (Badge)251Certain fare types like Group, Corporate, Duty booking etc will not be eligible to earn. Amount paid via NeuCoins Explorer (Badge)452Highflyer (Badge)663Jetsetter (Badge)884bigbasketNA0.255NAAdding money into bbWalletAmount paid via NeuCoinsCromaNA0.335NAGift cards are not eligible to earnAmount paid via NeuCoins & certain gift vouchers CultNA05NANo ineligible itemsAmount paid via NeuCoinsIHCLCopper (Badge)450Certain discounted rates likegroup, corporate negotiated etc are ineligible.Amount paid via NeuCoins+ Taj Experiences Gift CardsSilver (Badge)550Gold (Badge)770Platinum (Badge)880Platinum (Badge)880Tata 1mgBase15NAPharmacy – Infant / Baby products Lab Test – Radiology, Covid Wherever prohibited by regulationAmount paid via NeuCoins1mg Care (Membership)610NATata CLiQLifestyle0.45NAGold & jewellery categoriesAmount paid via NeuCoinsElectronics0.150.15NABeauty0.45NALuxury0.255NAWestsideNA0.15NA- Reward points cannot be earned on bulk purchases, the purchase of gift cards and e-gift vouchers - Discounted items or merchandise on sale, discounted invoice will not be eligible for earn - Tax amount is not eligible for earn -Delivery Fee for online transactions is not eligible for earnAmount paid via NeuCoins; Credit NotesWhen will I get the NeuCoins?BrandNeuCoinsCreditedNeuCoins Unlocked periodbigbasketAfter delivery7 days from deliveryCromaAfter order placed15 days from order placedWestsideWithin 24 hrs of placing order30 days from order placedTata CliqAfter order placed30 days from order placedTata 1mge-Pharma: After deliveryDiagnostics: After reports are released Consultation: After completion of consultation7 days from deliveryAirAsia IndiaAfter flight completedNAIHCLWithin 7 days from check-out, subject to full payment being made NAHow do I redeem the NeuCoins?On Tata NeuRedemption on mobile app and websiteHow to redeem?Applicable Brands1.via Tata PaySelect ‘Tata Pay’ as payment option on payments pageRedeem desired amount of ‘NeuCoins’ on Tata PayTata NeuAirAsia IndiabigbasketCromaIHCL hotels 2.via ‘NeuCoins’ / ‘Use my NeuCoins’Select ‘NeuCoins’ / ‘Use my NeuCoins’ option on order page / payments pageRedeem the desired amount of NeuCoinsTata CliqTata 1mgRedemption at stores/hotelsHow to redeem?Applicable Brands1.At Point of Sale / Cashier DeskVoice out your Tata Neu Registered Mobile number to the cashierThe cashier will confirm the NeuCoins balance on your Tata Neu accountConfirm the amount of NeuCoins to be redeemedCashier will trigger an OTP to your registered mobile number to initiate redemptionVoice out the OTP to the cashier to complete your purchase using NeuCoinsCromaIHCL hotelsWestside What is the free delivery benefit that I get with NeuPass?As a NeuPass member, you get free delivery across participating brands when you shop via Tata NeuBrandFor Tata Neu led transactionsFor Partner Brand led orders (refer to resp brand website for latest terms)bigbasketFree delivery for all NeuPass members for all orders via Tata Neu- Free deliveries on orders above ₹600 - ₹30 delivery fee on orders between ₹250 and ₹600 -₹50 delivery fee on orders below ₹250 - No limits on number of orders - Applicable on bigbasket and bbnowCromaFree delivery for all NeuPass membersFree delivery for all NeuPass membersCultFree delivery for all NeuPass membersFree delivery for all NeuPass membersTata 1mgFree delivery for all NeuPass members for all orders via Tata Neu- Shipping charge of 45 below cart values of Rs. 500 - Free shipping above Rs. 500 - Free shipping as a benefit for Care Plan members. - For new users, the first order isTata CLiQFree delivery for all NeuPass members. Not applicable on Luxury products.Changes basis products; Delivery fee will be highlighted at the time of making the paymentWestsideFree delivery for all NeuPass membersFree delivery for all NeuPass membersWhat arethe other exclusive benefits I get with NeuPass?As a NeuPass member, you get various exclusive benefits and privileges across the brands. Check this out in the benefits section of NeuPasshttps://www.tatadigital.com/v2/neupass/benefits