What are NeuCoins and how to earn them?NeuCoins is the universal reward currency of Tata Neu and it's associated partner brands. You can earn and use NeuCoins on Tata Neu & it's partner brands. You can earn NeuCoins and use them while shopping, making hotel & flight bookings, ordering food, and so much more. 1 NeuCoin = ₹1You will earn NeuCoins as per the table belowBrandMembership/Badge/CategoryTransactions via Brand website or storeTransactions via Tata NeuTransactions via third party websitesIneligible productsYou won’t get NeuCoins if you pay withAirAsia IndiaAviator (Badge)251Certain fare types like Group, Corporate, Duty booking etc will not be eligible to earn. Amount paid via NeuCoins Explorer (Badge)452Highflyer (Badge)663Jetsetter (Badge)884bigbasketNA0.255NAAdding money into bbWalletAmount paid via NeuCoinsCromaNA0.335NAGift cards are not eligible to earnAmount paid via NeuCoins & certain gift vouchers CultNA05NANo ineligible itemsAmount paid via NeuCoinsIHCLCopper (Badge)450Certain discounted rates likegroup, corporate negotiated etc are ineligible.Amount paid via NeuCoins+ Taj Experiences Gift CardsSilver (Badge)550Gold (Badge)770Platinum (Badge)880Platinum (Badge)880Tata 1mgBase15NAPharmacy – Infant / Baby products
Lab Test – Radiology, Covid
Wherever prohibited by regulation
Amount paid via NeuCoins1mg Care (Membership)610NATata CLiQLifestyle0.45NAGold & jewellery categoriesAmount paid via NeuCoinsElectronics0.150.15NABeauty0.45NALuxury0.255NAWestsideNA0.15NA- Reward points cannot be earned on bulk purchases, the purchase of gift cards and e-gift vouchers
- Discounted items or merchandise on sale, discounted invoice will not be eligible for earn
- Tax amount is not eligible for earn
-Delivery Fee for online transactions is not eligible for earn
Amount paid via NeuCoins; Credit Notes When will I get the NeuCoins?BrandNeuCoinsCreditedNeuCoins Unlocked periodbigbasketAfter delivery7 days from deliveryCromaAfter order placed15 days from order placedWestsideWithin 24 hrs of placing order30 days from order placedTata CliqAfter order placed30 days from order placedTata 1mge-Pharma: After deliveryDiagnostics: After reports are released Consultation: After completion of consultation7 days from deliveryAirAsia IndiaAfter flight completedNAIHCLWithin 7 days from check-out, subject to full payment being made NAHow do I redeem the NeuCoins?On Tata NeuRedemption on mobile app and website How to redeem?Applicable Brands1.via Tata Pay
Select ‘Tata Pay’ as payment option on payments page
Redeem desired amount of ‘NeuCoins’ on Tata Pay
Tata Neu
AirAsia India
bigbasket
Croma
IHCL hotels 2.via ‘NeuCoins’ / ‘Use my NeuCoins’
Select ‘NeuCoins’ / ‘Use my NeuCoins’ option on order page / payments page
Redeem the desired amount of NeuCoins
Tata Cliq
Tata 1mg   Redemption at stores/hotels How to redeem?Applicable Brands1.At Point of Sale / Cashier Desk
Voice out your Tata Neu Registered Mobile number to the cashier
The cashier will confirm the NeuCoins balance on your Tata Neu account
Confirm the amount of NeuCoins to be redeemed
Cashier will trigger an OTP to your registered mobile number to initiate redemption
Voice out the OTP to the cashier to complete your purchase using NeuCoins
Croma
IHCL hotels
Westside  What is the free delivery benefit that I get with NeuPass?As a NeuPass member, you get free delivery across participating brands when you shop via Tata NeuBrandFor Tata Neu led transactionsFor Partner Brand led orders (refer to resp brand website for latest terms)bigbasketFree delivery for all NeuPass members for all orders via Tata Neu- Free deliveries on orders above ₹600
- ₹30 delivery fee on orders between ₹250 and ₹600
-₹50 delivery fee on orders below ₹250
- No limits on number of orders
- Applicable on bigbasket and bbnow
CromaFree delivery for all NeuPass membersFree delivery for all NeuPass membersCultFree delivery for all NeuPass membersFree delivery for all NeuPass membersTata 1mgFree delivery for all NeuPass members for all orders via Tata Neu- Shipping charge of 45 below cart values of Rs. 500
- Free shipping above Rs. 500
- Free shipping as a benefit for Care Plan members.
- For new users, the first order is
Tata CLiQFree delivery for all NeuPass members. Not applicable on Luxury products.Changes basis products; Delivery fee will be highlighted at the time of making the paymentWestsideFree delivery for all NeuPass membersFree delivery for all NeuPass membersWhat arethe other exclusive benefits I get with NeuPass?As a NeuPass member, you get various exclusive benefits and privileges across the brands. Check this out in the benefits section of NeuPasshttps://www.tatadigital.com/v2/neupass/benefits