Frequently asked questions:
Which Bill Payment or Recharge categories does Tata Neu cover?
Currently, these are the bills you can pay on the Tata Neu app under the ""Pay bills"" section:1. Electricity2. Water3. Gas Cylinder4. DTH5. Broadband6. Landline7. Mobile prepaid8.Mobile postpaid9 Loan Repayments10. Insurance11. Municipal Tax12. Piped Gas13. Cable TV14. Insurance
Can I pay multiple bills or recharges at once?
Yes, you can. These are the following ways -1. Once you click on the Pay Bill icon on the Tata neu home page, you will be redirected to the Pay Bills landing page, where all of your existing bills will be visible under ""Your bills and recharges"" section.You can choose more than one bill by selecting the checkbox against each biller.2. You also have an option to add more bills to your cart by clicking on "Add more Bills" in "Bills in your cart" page where you can fetch the new bills.3. Once all the bills are added to the cart, you can click on the Proceed button to initiate payment.https://www.tatadigital.com/paybill
How can I check my bills or recharges that are due for payment?
That’s easy! Click on 'Pay bills' icon on Tata neu home page. You wil be directed to the landing page of Bill payments. Check 'Your bills & Recharges' section . You can click on the respective bills to view your bill details like due date, amount etc. You can also use the filter option to view all the bills that are due.
What are the current offers on Recharges & Bill payment?
We usually have the below offers while recharging or paying bills -Tata Neu HDFC Credit Card Offers -For bill payment if you are using Tata Neu as the platform and Tata Neu HDFC Bank Credit Card as mode of payment then the customer will be eligible for 5% NeuCoins subject to Fair usage policy.If the customer is using any other platform and the mode of payment is Tata Neu HDFC Bank Credit Card then the customer will received 1.5% NeuCoins.In the statement the accelerated rewards (3.5%) NeuCoins will be posted and reflecting under Bonus NeuCoins TableTata Neu Offers -Whenever a bill payment offer is running on Tata Neu, it will be communicated to you in the product notifications or any promotional communications. You can also check the "" Pay Bills"" home page banner on the top and the ""Offers"" page on the app to understand the currently running offers.
How long does it take to get the Neucoins after making payment?
In case you are eligible for any recharge or bill payment offers, it will be credited to you within 72 hrs depending on the offer construct. Typically for most offers, we take 24 hrs to credit NCs but for some offers, it can take as much as 72 hrs to credit.
Is there a limit on recharges or bill payments on Tata Neu?
No, there is no limit on the value of bills that you can pay on Tata Neu. Do note that to prevent system abuse and to provide a fair chance to everyone, we or the issuer or your bank may impose reasonable restrictions.At present, we allow credit cards to be used for payments up to Rs.25,000. Any limits for UPI, debit cards and net banking are set by your bank.Note that that these limits may change from time to time, without any prior notice. Your service provider may put additional limits based on other parameters, such as usage patterns of your account.